“….the practice of naming and organizing things, is an ancient art”

Heather Hedden – The Accidental Taxonomist

What is SG&A and how can it help me organize information?

Every publicly traded company in North America reports earnings based on calculations from Sales, General and Administration (SG&A) costs. A SG&A taxonomy helps a company become more effective and efficient because it organizes and categorizes content and information for search, findability, navigation, and it gets everyone speaking a common language.  Enterprise information has no bounds, it ebbs and flows across business activities, it is people and systems who create silo’s and those create inefficiencies across SG&A.

If information can’t be found does it exist?

Without an operational enterprise search mechanism all data is big data. A 2011 Forrester report cites up to 19% of SG&A expense is tied to hidden costs to support sales and according to IDC, the average knowledge worker spends 9.5 hours per week simply looking for information.

Our business process framework creates a common language and accurate translation of terms for documents, functions, processes and activities. Multiple taxonomies effectively manage information and content for access, search, findability and collaboration.

Our IA framework creates a vendor agnostic information foundation for access and business intelligence that bridges the “real time” data gap that exists due to non-integrated systems and processes.

Separating information from vendor silos and the the creation enterprise taxonomy enables virtual content and information to flow from process to process. As companies look for solutions to increase revenue and reduce SG&A expense, now is the time to identify content and information gaps and plan for the implementation of a component based enterprise content taxonomy and logical data warehouse for business intelligence reporting.

SG&A Process Taxonomy for a Logical Data Warehouse

Taxonomies are difficult to create, because creating a common language across a large, complex company is hard. People have opinions and legacy vocabularies may get in the way. Many companies need help facilitating a common language, the use of third parties who have experience in developing taxonomies for large global companies will save you money and time in the long run.

If you have questions on this business process framework, please contact Seamus Walsh at 802-922-6943.